Privacy policy

BOS USA is incorporated in California as a corporation and has 501(c)3 status.

BOS UK is a company limited by guarantee and Registered in England and Wales number 07800920 | Charity no. 1144267

Collectively, these three organisations are referred in this policy as “BOS Partners“, “we”, “us” or “our”

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our website, you can contact us. Our details are at the bottom of this page.

You directly provide us with most of the data we collect. We collect data and process data when you:

• Sign-up online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.
• Through donations made to the charity

We collect your data so that we can:

• Process your donation or order and manage your account.
• Email you with information about our work and special offers.

When we process your donation, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

We would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies listed above.

If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes or giving your data to other members within our organisation.

If you no longer wish to be contacted for marketing purposes, please click the unsubscribe link at the bottom of any marketing email we send you.

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

We uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

There are a number of different types of cookies, however, our website only uses functionality cookies – we use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

If we decide to change our privacy policy, we will post those changes to this privacy statement, on the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

If you have any questions, comments, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact: